Frequently Asked Questions

  • How do the boxes work?

    Simply order the sized crate that will work for your family (our recommendation is to start at an Organics produce bag for a 1-2 person family, a Small box for a 3-4 person family, or a Large box for a 5-6 person family).

    We will fill your bag/box with various seasonal produce, that will give you the most bang for your buck! Contents will change weekly to reflect the freshest available produce and the best deals.

  • Where do you deliver?

    Currently we only deliver in Mount Gambier, South Australia. We are also happy to deliver to some surrounding areas, like Moorak or Yahl. If you are outside of a 5290 or 5291 postcode please email us at laura@herbivoreorganics.com.au to check if we can deliver to you before making your order.

  • Which days do you deliver?

    Currently we only deliver on Thursdays.

    (Occasionally the delivery day may change due to public holidays, etc.)

    Your order must be in by 5pm Monday to secure your delivery that Thursday. If you urgently require an order placed after 5pm Monday, Tues or Wed to be delivered that Thursday, please email us at laura@herbivoreorganics.com.au and we will attempt to help.

  • Can I pick my order up?

    Yes! We have a pick up option in Conroe Heights in Mount Gambier.

    Simply place your order and choose the pick up option. On Thursday, we will send you a message when your order is ready to be picked up, with the pick up address.

  • Do you have discount codes?

    Yes!

    Please keep an eye on our socials for discount codes! You can find us on Facebook and Instagram. Direct links are located at the bottom left of each page here on our website.

    @herbivoreorganics

  • Do you do subscription boxes?

    Yes!

    As of April 2022, we now offer a weekly subscription option.

    The benefits of subscription include saving money, free delivery, reusable packaging, set and forget, cancel anytime and setting your preferences.

    Check out our options in the ‘Shop’ tab, under ‘Subscription Boxes’.

  • Do you offer reusable packaging?

    Our produce is packed in 100% recyclable paper and cardboard, even the tape on our boxes is recyclable. Most of the packaging we use is also made from 100% recycled materials.

    Our subscription orders are packed in re-usable crates, lined with hessian. Simply leave your empty crate out each week and we will replace it with a crate full of gorgeous seasonal organic produce.

  • Is everything organic?

    Yes!

    We believe that local, organic food is best for your health and that of the environment. We attempt to source as much of our produce locally as possible. Sometimes this produce is not certified organic, but rather organically grown. We give our customers a choice between local, and certified OR certified only with all our boxes.

  • Have another question?

    Email Laura at laura@herbivoreorganics.com.au

    She will be happy to help however she can!